There are lots of modes and combinations of engagement that are beneficial in a care home setting. A group of residents in the Highlands wanted to become more actively involved in the recruitment process for carers in their home. So, working together, the Resident's Forum of Highview Care Home in Inverness produced an A to Z of what makes a good care worker to help with the recruitment process. A fantastic example of engagement with the people that will experience the end result.

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